Question 1

What do I need for my session?

Accepted Answer

To ensure you are prepared for your session, please download Zoom and ensure you have a working webcam. Headsets are highly recommended.

Question 2

May I cancel a scheduled session?

Accepted Answer

Yes, you may cancel a session at any time. It is free to cancel a session 24 hours prior to the session time. However, if you cancel a session withtin the 24 hour window, you will be charged in full for the session.

Question 3

How do I cancel a session?

Accepted Answer

If you would like to cancel a session, please email info@inspanglish.com. Be sure to provide your full name, contact information, and session information.

Question 4

How do I request a refund?

Accepted Answer

You may request a refund for any unused sessions that have been purchased within the refund period by contacting info@inspanglish.com.
 
Amount of refund = the amount paid for the course - the number of completed sessions as schedule (including no-shows) x the price per session at the time of purchase.

Question 5

What if I don't see a time available that is convenient for me?

Accepted Answer

No problem!  Send us a message with your contact information, the requested service, and the times you're available. We'll get back to you to get started.

Question 6

Do you offer language training for specific fields such as nursing, business, etc.?

Accepted Answer

Absolutely! Send us a message with your contact information, the requested service, specific field of interest, and times you are available. We'll get back to you to get things started.

Question 7

May I try a session before registering?

Accepted Answer

Most definitely! InSpanglish wants you to feel comfortable when making a decision about your language learning needs. Please send us a message with your availability and preferred service. We will set up an abbreviated time for the session.

Try us now for 5-minute chat or 10-minutes tutoring trial!

FAQ

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